Nielson Academy
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Privacy Policy

At Nielson Academy of Learning, we respect your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA).

Information We Collect:
We may collect personal information when someone enquires about or enrols for our services.
This may include:
  • Names and contact details
  • Learner’s school and grade
  • Academic information relevant to tutoring
  • Billing or payment information

We may also collect limited website usage information, such as IP address or browser information, when you visit our website.

How We Use Your Information:
Personal information is used for the following purposes:
  • Registering learners for academic support programmes
  • Communicating with parents or guardians
  • Monitoring learner progress
  • Managing billing and administration
  • Improving our services
We only collect information that is necessary to provide our educational services.

Children’s Information
As an educational institution, we process personal information relating to minors.
This information is collected with the consent of a parent or legal guardian, in accordance with POPIA.

Protection of Personal Information
We take reasonable steps to protect personal information from loss, misuse, or unauthorised access.
Access to personal information is limited to authorised staff members who require it to perform their duties.

Sharing of Information
We do not sell or distribute personal information.
Information may only be shared where necessary to provide our services or where required by law.

Your RightsUnder POPIA, you have the right to:
  • Request access to your personal information
  • Request correction or deletion of your information where appropriate
  • Object to the processing of your personal information
  • Lodge a complaint with the Information Regulator of South Africa

Contact Us
If you have any questions about this policy or how your information is handled, please contact:
Nielson Academy of Learning
Email: admin@nielsonacademy.co.za
Phone: 031 765 8823
​
You may also contact the Information Regulator of South Africa at
https://www.justice.gov.za/inforeg/

Updated: March 2026
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  • Home
  • About Us
    • Our Vision Statement
    • Our Core Values
    • The Starfish Story
    • Testimonials
  • Program
  • Contact us
  • How to find us
  • Study Skills
  • News and Updates
  • Big School
  • Privacy Policy